All prices on our website are in Canadian Dollars (CAD).

We strive to process and ship orders as quickly as possible. Please allow 24 hours for production before your order is shipped. Once shipped, average delivery times are 7-14 business days.

Tracking numbers will be updated 1-3 days after your order has been shipped. If you haven’t received a tracking number within 7 business days, please email us at Info@alyra-co.com.

We stand by the quality of our products and offer a 100% money-back guarantee if your item is defective or damaged. You have 30 days to return the product for a full refund. Please note that return shipping costs are the responsibility of the customer. Once we receive the returned item, we will process your refund for the original purchase amount.

Please include your name and order number on the returned package.

Note: If your package is still in transit, you’ll need to wait for it to arrive and then initiate the return process to receive a refund.

Yes, you can cancel your order at no cost! However, cancellations must be made before your order is shipped. If the item has already been sent, you can use our hassle-free return system to receive a full refund.

If you’ve misspelled or auto-filled an incorrect address, please reply to your order confirmation email with the correct details. If the address provided is wrong, kindly notify us within 24 hours at Info@alyra-co.com, and we’ll update it for you.

Please note that we cannot process address changes or issue refunds after 24 hours from the time of order submission.

Shipping times vary depending on your location, as we ship worldwide from multiple fulfillment centers. On average, delivery takes 6-15 business days.

Of course! We’re here to help you create a beautiful home. Please email us at Info@alyra-co.com, and we’ll be happy to assist you.

To ensure a prompt response, kindly include your order number and clearly describe your query or concern. We appreciate your patience as we work to respond to all inquiries as quickly as possible.